Persons under the age of 21 are prohibited to play remote table games and on category a gaming machines. Persons under the age of 18 are prohibited to play. Warning: irresponsible gambling may become the cause of gambling addiction.

FAQ

To create an account, click the "Register" button and choose a registration method. You can register using Smart-ID, a mobile signature, or by entering your email address and password.

To place a bet, you must be a registered customer of "TwinsBet". After logging into your account, select the sports category and a specific sporting event on which you want to place a bet. Create a betting slip, enter the amount you want to bet, and confirm the bet.

  • Single Bet - It’s a bet where the player places a wager on the outcome of a single betting event. Winnings are determined by multiplying the player's bet amount by the specified betting odds and depend solely on the correct prediction of that betting event's outcome.
  • Multibet - a bet that involves two or more betting events. Winnings for a combination bet are paid out only if the outcomes of all the betting events for which the bet was placed are correctly predicted.
  • System Bet - a bet using combinations of betting outcomes, where each betting event is linked to at least one other. Winnings are determined by summing up all the successful combinations included in the system bet. In a system bet, the player selects the betting outcomes and hedges against errors by choosing the number of possible mistakes allowed.

To place a multibet, you need to select at least two events and add them to your betting slip. Events can be chosen from the provided betting options. Combining the same event outcome is not allowed unless you use the "Betbuilder" functionality.


To place a system bet on the "TwinsBet" website, follow these steps:

  • Log in to your "TwinsBet" account or register if you don't have an account on our website.
  • Navigate to the "Sports" or "Live" section on the website.
  • Choose the category or categories where you want to place a bet (basketball, football, ice hockey, etc.).
  • Select at least 3 desired events.
  • For each event, choose your preferred outcome.
  • Specify the bet type as "System."
  • Enter the desired bet amount.
  • Click on the "Confirm" button.

Log in to your betting account. Click on the "Deposit" section. Enter the desired deposit amount. Choose your preferred payment method. If you have selected "Credit/Debit Card" as the deposit method, you will be asked to provide a payment confirmation. The confirmation should display the first 6 and last 4 digits of the card, the cardholder's name, and surname. For more information on payment methods, visit: https://www.twinsbet.lt/en/account/wallet/deposit

Submit a withdrawal request in the "Withdrawal" section. Withdrawals are typically processed immediately, but it may take up to 5 business days. For more information, visit: https://twinsbet.lt/en/account/wallet/withdraw

If you want to cancel your requested withdrawal, log in to your personal TwinsBet account, click on the user profile icon, and select “Withdrawal”.

You can view your entire past and current betting activity by clicking on your username and selecting "Balance History."

You can find the betting history by opening the "Sports" section, clicking on "Bets" and selecting "My Bets".

  1. Cash-Out: This option allows you to cash out your bet before knowing the outcome of the event or events.

  1. Bet Builder: This feature allows you to combine various outcomes of the same event to increase your bet's odds. The "Bet Builder" feature can be used for pre-match or in-play bets. Events eligible for the "Bet Builder" feature are marked with a special icon – a flame. "Bet Builder" bets can be combined with other "Bet Builder" or regular bets like combination bets.

Early Payout: This is a remote betting feature where winnings can be transferred to the player's gaming account before the end of the event. Early Payout applies only to remote bets and is not applicable to in-play remote bets.

Click on the user profile icon and select "Settings". Here, you can change your password. If you want to update other personal data (email address, phone number), please contact TwinsBet customer service via email ([email protected]), live chat on the website, or phone (+370 6xxxxxx).

To easily find specific events and bets, it is recommended to use the offer filter. It is located above each sports category listing. To find a specific sports event, enter the team or player name in the "Search events" field.

If you are unable to log in to your TwinsBet account, please contact customer support via email [email protected] or other contact methods listed at https://twinsbet.lt/en/contacts

A politically exposed person is an individual who holds or has held significant public functions in the public sector of the Republic of Lithuania, the European Union, international or foreign state institutions, and their close family members (spouse, registered partner, parents, siblings, children, and the children's spouses) or close associates who maintain business relationships with the politically exposed person holding or having held significant public functions.